When referring to a support team, the first thing that comes to people minds is the BAU aspect of the team, addressing incidents and service requests without being fully aware of the continuous improvement component of the team. Although not… Continue Reading
The importance of structured service delivery is one that cannot be understated. I can certainly say this with a sufficient degree of conviction having worked in both an unstructured IT Support role and a structured one bolstered around the principles… Continue Reading
In the world of support, identity and access issues dominate the number one support call category with the infamous “I forgot my password” being ever present. Having mechanisms and capabilities to handle these onerous requests… Continue Reading
As of June 1, 2017, One Identity became a standalone legal entity, and it’s great to see this new series of webinars taking a look at a huge range of Identity solutions and topics. The new series of webinars that will be… Continue Reading
Let’s start with a statement that can be made about any design: good design makes sense, it is coherent, it is self-evident and doesn’t need a lot of explanation. While a simple IAM solution would be a fine thing, the reality is… Continue Reading
This is a MIM Team User Group Meeting Recording from April 2017. Topic: Managing Identity in Dynamics CRM 2016/365 with MIM 2016. Presented by Ike Ugochuku. • An overview of the different entity objects in Dynamics CRM. • What are the… Continue Reading
I recently had the privilege of hosting a series of think tank sessions in Melbourne and in Sydney for the occasion of the FST Future of Security events in March, which Pirean was a sponsor of. The subject of the… Continue Reading
What is The MIM Team User Group? The MIM Team™ User Group is a professional group that is open to all people working in Microsoft® Identity Management. The User Group hosts regular host one-hour web conferences to discuss Microsoft Identity… Continue Reading
Get the inside track on Azure AD Information Protection, MIM SP1, and Azure B2B/B2C from top Microsoft and OCG speakers these webinars! September 29: Azure RMS with Azure Information Protection. OCG’s Chris Lloyd will demonstrate: Azure Information Protection’s functionality and… Continue Reading